WAYLAND IS PROTECTING YOUR PRIVACY
WHAT IS PERSONAL INFORMATION?
Personal information means any information about an identifiable individual. This includes information such as your name, address, telephone number, birth date, purchase information, email address and patient information. As a user of the Wayland website or any Wayland content or services, you provide Wayland with this information in a variety of ways, such as applying for a Wayland user account/registration, applying to become a registered client of Wayland, viewing and using Wayland content and services, entering on-line contests, signing up for various Wayland programs or services, visiting or using our Wayland website at waylandgroup.com, or using any of our mobile device applications. In every case, Wayland adheres to strict guidelines when dealing with your personal information.
COLLECTING YOUR PERSONAL INFORMATION
We obtain your consent for the collection of your personal information. In some instances, where the purpose for collection is obvious, your consent is implied.
We may ask for your permission to collect additional information that may be useful in serving you in the future.
For the purpose of maintaining quality service, telephone calls to our user or customer service lines may be recorded. If your call is subject to a quality assurance program, you will be so advised prior to speaking with a representative.
USING AND DISCLOSING YOUR PERSONAL INFORMATION
Wayland may use your personal information in order to process your user or client application/registration, profile or to fulfill requests for content, products or services, or to tailor content, products or services or for advertising or marketing purposes. Wayland may also use your information to better understand your information, product and service needs and to offer relevant information, products, services, marketing and advertising to meet those needs. Your viewing times, patterns, purchases and other transactions, shopping patterns, account activity and payment history are tracked and analyzed for marketing purposes and for making promotional offers to you.
Wayland may receive information about your location. For example, you may choose to publish your location in your user or client application, registration or profile. Wayland may also determine your location by using other data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, or your IP address. Wayland may use and store information about your location to provide features of the Wayland website or content or services provided thereat or in association with the website or mobile device applications, and to improve and customize website pages, mobile device applications, content, services and marketing materials to make them more relevant for you.
Wayland may keep track of how you interact with Wayland and with links across Wayland’s website and mobile device applications, and their content and services, including Wayland email and text notifications, third-party services, and client applications, by redirecting clicks or through other means. We do this to help improve our website and mobile device applications and our content, services and marketing, to provide more relevant advertising and information, and to be able to share aggregate statistics such as how many times a particular link was clicked on.
When you log into your Wayland account with a browser or mobile device, Wayland will associate that browser or mobile device with your account for purposes such as authentication and personalization. Depending on your settings, Wayland may also personalize your experience on, and based on information from, other browsers or mobile devices besides the ones you use to log into Wayland. For example, if you visit other websites with certain content, Wayland may show you related ads on or via the Wayland website or mobile device applications, or pushed to you on your browser or mobile device.
Wayland may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your Wayland account or any portion of it, or when you direct us to share your feedback with a business. If you share information using social media features of the Wayland website or any mobile device application or any content or services, with another user or person who can access the Wayland website or a mobile device application or such content or services, keep in mind that the information may be shared with the third-party.
Wayland may share or disclose your public information, such as your public user profile information and your public social media communications and interactions.
Wayland may share or disclose non-personal, aggregated, or device-level information. This information does not include your name, email address, phone number or personal patient information. Wayland may, however, share non-personal, depersonalized, aggregated, or device-level information through partnerships and associations with entities that may use data in their possession (including data you may have given them) to link your name, email address, or other personal information to the information we provide them.
Wayland may share information about you as permitted or required by law, for example with credit bureaus, regulators and law enforcement agencies.
MAINTAINING AND SAFEGUARDING YOUR PERSONAL INFORMATION
Wayland strives to ensure that its security measures protect against loss, theft and unauthorized access, disclosure, use or modification of your personal information.
Wayland limits access to your personal information to those Wayland associates who may need it for use in accordance with Wayland’s established privacy principles.
Wayland associates sign an acknowledgement and undertaking which requires them to keep your personal information confidential and comply with our security standards.
Wayland keeps your information for as long as necessary and in order to service you better.
You can withdraw your consent to the use of your personal information at any time, subject to legal restrictions and upon reasonable notice to Wayland. Wayland will let you know of the implications of withdrawing your consent. Regardless, information may be retained by Wayland for audit or archival purposes.
YOU ARE ENTITLED TO ACCESS YOUR PERSONAL INFORMATION
If you request access to your personal information, Wayland responds to your request within 30 days.
There is no cost for reasonable requests, unless you require copies of records. Wayland advises you of the cost, if any, prior to copying those records.
Wayland may not be able to provide you with access to your personal information where the information cannot be separated from the records of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege.
You may access your personal information that we have on record in order to ensure it is accurate by submitting a written request to us.
WAYLAND PROVIDES YOU WITH THE ANSWERS
HOW TO CONTACT THE WAYLAND PRIVACY OFFICE
If you have any questions, concerns or complaints about privacy at Wayland, or if you would like to withdraw your consent for the use of your personal information, contact the Wayland Privacy Office at firstname.lastname@example.org
Telephone No.: +1-844-627-4226